Online support
If you have a technical support question, you may be able to find the answer in our extensive Knowledgebase or Forums.
Email support
If you cannot locate the answer to your question online, please submit a support ticket for the fastest response.
Phone support
If you would like technical support by phone, please have your serial number ready. Please note that phone support is only available to customers that have purchased Mediafour products. Free trial versions are not eligible for phone support. To contact our support department, please call +1-515-225-7409 ext. 4.
Customer Service/Sales
For customer service and sales questions, you can use our online form or call during normal business hours. To contact customer service/sales, please call +1-800-528-7440 ext. 2.
Online Purchase Support
For questions regarding your Online Purchase, please visit our Online Purchase support page.